In this episode of The Future of…, Jeff is joined by Scott Erickson, CTO at Harbor Foods Group. They discuss the challenges facing gas stations today, the impact technology is having on them, and future profitability strategies.
Plus insights from Tammy Klein, Founder & CEO, Transport Energy Strategies, and Jeff Lenard, VP, Strategic Industry Initiatives, National Association of Convenience Stores.
As they evolve over the centuries, there is a lot of marked competition between gas stations and convenience stores. Their owners have devised strategies to ensure their continued existence in the face of a hostile environment.
The discussion delves into the innovation happening within the car industry and how the future of convenience stores and gas stations is being reshaped by the increasing integration of pending self-driving cars/fleets and electric vehicles. As a result of modern technologies and increasing digital dependency, convenience stores must reevaluate their shopping experiences and the role they play in consumers' lives.
To stay relevant in the future, gas stations will need to look back and embrace the concept of "service stations." In order to stay profitable, gas stations will have to offer a variety of services in the future. One obvious solution is to put charging stations next to gas pumps, but more infrastructure and station placement planning is also required.
In this episode of The Future of…, Jeff is joined by Scott Erickson, CTO at Harbor Foods Group. They discuss the challenges facing gas stations today, the impact technology is having on them, and future profitability strategies.
Plus insights from Tammy Klein, Founder & CEO, Transport Energy Strategies, and Jeff Lenard, VP, Strategic Industry Initiatives, National Association of Convenience Stores.
They cover:
- Ownership of gas stations: challenges and successes
- The fluctuating nature of patronage at convenience stores and gas stations
- The marketing strategies adopted by convenience stores
- How delicate is the gas industry?
- The spending patterns of customers in convenience stores
- What external factors affect gas prices?
- What would future gas stations look like?
- Changes in technology and how gas stations adapt
- The impact of electric vehicles (EVs) on the evolution of gas stations
- The innovation of gas stations with technological advancement
- Gas stations and convenience stores as community service centers.
- The threat of electric vehicles to gas stations
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And connect with Scott Erickson here:
Tammy Klein here:
Jeff Lenard here:
About the Show
“The Future Of..." is a podcast hosted by Jeff Dance, a podcast by Fresh that talks about digital trends, design thinking, and innovation.