In this episode of the Knowledge Base Ninjas podcast, we have Luke Baylor, Technical Writing Manager at Google. Being a seasoned technical writer with over 25 years of experience, he shares his journey into technical writing and insights on managing technical writing projects. Initially drawn to writing through his passion for video games, Luke explains how he transitioned into technical writing and management roles, refining his ability to balance technical depth with clear, user-friendly content. Luke emphasizes the importance of understanding your audience when writing technical documentation. Whether it’s providing detailed explanations for experts or simple, task-based guides for beginners, tailoring content to the user’s needs is crucial. He also highlights the structured process behind successful technical writing. As AI continues to evolve, he discusses how it can assist in content generation but cautions against over-reliance. He believes that human expertise and intuition are still necessary to ensure the quality and relevance of technical documentation. Luke also provides advice for aspiring technical writers, stressing the importance of developing strong writing and communication skills and staying curious about the technology they document. Catch the full conversation on the Knowledge Base Ninjas podcast for valuable takeaways and pro tips. Stay tuned for expert insights and actionable strategies you don’t want to miss out on.