Machinery Masters
Welcome to Machinery Masters: the show that helps you run the best Heavy Machinery Dealership in the world. Each episode dives deep into stories, lessons and insights from some of the biggest names in the industry to help your business stay competitive in today’s marketplace. Stay on-top the latest technology, trends and systems by listening/subscribing today. Hosted by Ciaran Gillen, the founder of Digital Iron.
Digital Iron and Why Embracing Technology Can Transform Machinery with Ciaran Gillen
July 18, 2024 • 23 MIN
In this episode of Machinery Masters, Ciaran Gillen sits on the other side of the microphone and is fielding the questions rather than asking them. He explains his route into the industry from hospitality and how he gradually came to see the glaring holes therein, where support and servicing abilities for dealerships should have been. Those patterns of inadequate support led to the creation of Digital Iron and the birth of Ciaran’s mission to help customers, prevent machinery downtime, and keep businesses running smoothly.
From the Marine Corp to Improving Service Management with John Dowling
July 4, 2024 • 29 MIN
In this episode of Machinery Masters, Ciaran Gillen sits down with John Dowling, a former Marine Corp engineer who specialized in heavy machinery. When John left his Marine Corp dream job he moved into civilian work and after adapting to the new challenges with the help of some choice mentors he has gone on to thrive, even writing a book, detailing a way for people to take their service management to the next level.
Understanding People in the Machinery Industry with Aidan McGeary
June 20, 2024 • 23 MIN
In the first episode of Machinery Masters, Ciaran Gillen speaks with Aidan McGeary, the Managing Director at Blue Machinery about his father’s decision to break from Powerscreen and start his own specialist provider of material processing and handling equipment. Today, Blue Machinery is one of the largest dealerships in the UK. Aidan details his path from engineering, through sales and into his current role, and he shares with Ciaran the journey of growth and innovation that has taken place in tandem with Blue Machinery’s OEM suppliers and their customers.