Vince Dilley on Dentistry Growth Strategies That Actually Work

When it comes to growing your dentistry empire, there come many inflection points that pose tough questions. Some surrender to those points and some find the answers that help them grow bigger than ever before. In the latest episode of The Dental Economist Show, host Mike Huffaker brings on the latter - Vince Dilley, Founder and CEO of Platinum Dental Services, a brand spanning 41 locations. Together, they explore practical growth strategies that can take a bootstrapped business to empire status, creative financing approaches that enable incremental growth with big impact and the importance of being detail-oriented in the road to expansion. If you’re interested in the business practices that can elevate the state of your practice, all while making a difference to the professionals, patients and community it works with, this is the episode for you!

The latest episode of The Dental Economist Show brings together the best of both worlds - exponential growth and meaningful impact. Join host Mike Huffaker as he welcomes Founder and CEO of Platinum Dental Services, Vince Dilley, for a dynamic conversation on the actionable ways one can identify the unique potential of independent practices and make them a part of a booming collective. Together, they discuss:

The power of patient reactivation and creative financing strategies in growing a dentistry empire
Platinum’s road to acquiring and transforming underperforming practices
The critical role of standardization and using technology to drive growth through consistency across practices
The unique hybrid centralization model, maintaining an efficient 6.5%-7% corporate overhead while driving double-digit same-store growth

If you’re looking for ways to create a robust ecosystem that prioritizes the growth of both your practice and the individuals that make it, this is a conversation you need to tune into!

Episode Highlights:

1:53 - 7:58 - The Origin of Platinum & Innovative Strategy

Vince Dilley describes the dynamic journey of moving from patient reactivation to applying innovative acquisition and financing strategies to grow Platinum Dental Care Services into a 41-practice brand.

7:59 - 15:37 - Navigating the Challenges & Opportunities of Acquisitions

The right growth strategies are critical to forming and maintaining successful acquisitions. Vince Dilley shares his experience in identifying these strategies, knowing what to look for and his learnings from initial acquisitions.

15:38 - 24:19 - The Power of Technology & Standardization

Using technology efficiently to facilitate an ecosystem of standardization within and across practices ranks high on Vince’s to-do list. He shines a light on this criticality and the pitfalls of not paying close attention to it.

24:20 - 37:17 - The Ins and Outs of Private Equity Partnership

Vince shares the strategies that led the company to a successful private equity partnership, the importance of defining clear roles prior to the partnership and the right formula to cracking organization structure.

37:18 - 48:40 - Meaningful Impact & Staying the Course

Referring to himself as a “student of leadership,” Vince shines a light on his biggest sources of learning, mentorship, and knowledge. He also emphasizes the importance of prioritizing meaningful impact through Platinum’s free dentistry initiatives.

Don’t miss this insightful episode—follow the show and start transforming your practice today!