What if the fundamentals that built iconic brands decades ago are still the key to winning in today's fragmented commerce landscape?
In this episode of The Connected Commerce Brief, host Paul Frampton-Calero sits down with Benoit Vatere, Chief Media and Digital Commerce Officer at Liquid Death, to explore how brands can combine creative excellence with data-driven precision to drive sustainable growth.
Benoit shares how Liquid Death challenges conventional CPG marketing by turning attention-grabbing creative into a competitive advantage and using retail media as a full-funnel growth engine. They discuss why winning light buyers matters more than simply nurturing superfans, how first-party retail data can sharpen targeting across channels, and why brands must build mental availability while capturing existing demand.
The conversation also examines how marketers can cut through the noise surrounding emerging technologies, structure teams around the customer journey, and use sales data to guide investment decisions. For brand leaders navigating the intersection of media, commerce, and customer experience, Benoit makes a compelling case for returning to marketing fundamentals rather than chasing every new trend.
What if the fundamentals that built iconic brands decades ago are still the key to winning in today's fragmented commerce landscape?
Benoit shares how Liquid Death challenges conventional CPG marketing by turning attention-grabbing creative into a competitive advantage and using retail media as a full-funnel growth engine. They discuss why winning light buyers matters more than simply nurturing superfans, how first-party retail data can sharpen targeting across channels, and why brands must build mental availability while capturing existing demand.
The conversation also examines how marketers can cut through the noise surrounding emerging technologies, structure teams around the customer journey, and use sales data to guide investment decisions. For brand leaders navigating the intersection of media, commerce, and customer experience, Benoit makes a compelling case for returning to marketing fundamentals rather than chasing every new trend.
What You Will Learn:
- How to design products and packaging that generate organic attention
- Why retail media should be treated as a full-funnel strategy
- The "light buyer" principle from Byron Sharp's growth theory
- How to use retail media data to extend targeting off-platform (CTV, social, etc.)
- Why merch and cultural moments should be viewed as marketing billboards
- How to avoid chasing "shiny object" trends like LLMs and agentic AI
- The importance of structuring teams around funnel stages (creative, mid-funnel, bottom-funnel, retention)
- Why sticking to marketing fundamentals — attention, consideration, conversion, and retention still outperforms in a retail media age
Benoit Vatere is Chief Media and Digital Commerce Officer at Liquid Death, bringing over a decade of expertise in experiential marketing, CPG, and mobile commerce. Known for his strategic approach to building brand awareness without heavy media spend, Vatere has pioneered innovative methods to drive mental and physical availability in competitive retail environments.
Episode Highlights:
- [07:13] Build Attention Into Your Product, Not Your Ad Budget
Liquid Death makes its product a marketing asset, using distinctive packaging, naming, and branding to capture attention without relying on massive advertising budgets. Benoit highlights the brand's tallboy can, deliberately positioned in the water aisle rather than near beer, as an example of engineering real-world virality. For marketers, the lesson is to create products people notice and talk about organically, making every subsequent advertising dollar work harder.
- [10:19] Invest in Brand Awareness to Lower Acquisition Costs
Strong top-of-funnel awareness makes consideration and conversion more efficient over time. Benoit highlights the danger of expecting every advertisement to generate awareness and close a sale simultaneously, particularly when brands focus exclusively on immediate returns. Instead, marketers should continually introduce their brands to new audiences. Liquid Death's cost-efficient Super Bowl ad, which ranked among the event's top ads, demonstrates how creative, high-impact awareness campaigns can deliver outsized results downstream.
- [11:49] Target Light Buyers to Unlock Your Next Growth Phase
Occasional purchasers represent a significant growth opportunity that brands often overlook while concentrating on superfans. Drawing on Byron Sharp's growth theory, Benoit explains why Liquid Death prioritizes light buyers who purchase only a few times annually. Retail media, display advertising, and retargeting help reconnect with these customers when they're considering another purchase. By encouraging second and third purchases, brands can unlock incremental revenue from a much larger audience instead of focusing disproportionately on existing loyalists.
- [14:03] Turn Retail Media Into a Full-Funnel Growth Engine
Retail media offers far more than shelf visibility, combining valuable first-party purchase data with opportunities to influence shoppers across multiple channels. Benoit emphasizes the importance of extending retailer audiences into connected TV and social media to reach consumers with genuine purchase intent. Liquid Death's advertising appearing under a retailer's Instagram handle illustrates how off-site campaigns can drive consideration and conversions through the retailer's website. The opportunity lies in integrating retail media into the broader marketing strategy.
- [19:51] Follow Sales Data Instead of Chasing the Latest AI Trend
Emerging technologies should earn investment through measurable business results rather than industry hype. Benoit views LLMs and agentic AI as new tools within an established marketing landscape, much like SEO and paid search before them. At Liquid Death, daily sales velocity and performance dashboards help determine where resources should go. For marketers, the priority is to evaluate new opportunities against tangible commercial outcomes and avoid diverting time and budgets toward initiatives that fail to move sales.
- [22:09] Connect Creative Freedom With Performance Accountability
Effective marketing teams need distinctive creative thinking and measurable commercial outcomes working together. Benoit describes how Liquid Death separates responsibilities across top-of-funnel creative, mid-funnel, bottom-funnel, and retention teams while maintaining daily collaboration. An internal creative agency develops attention-grabbing ideas, while performance data helps teams assess their impact and refine decisions. For marketing leaders, this structure offers a practical way to break down silos, align teams around shared objectives, and scale creative excellence without sacrificing accountability.
Episode Resources: