Andrew Embry of Eli Lilly explains how to innovate when the walls feel small. He shares how his team uses synthetic respondents to move faster and why regulatory boundaries actually fuel creativity. The importance of change management and the need for researchers to get in the mud with the business comes out through this conversation. Andrew highlights why human judgment remains the most valuable asset for insights professionals in a world of increasing automation and provides a framework for building trust and delivering tangible results.
Andrew Embry, Senior Director of Insights Innovation and Capabilities at Eli Lilly, brings a storyteller’s perspective to the complex world of pharmaceutical research. He describes himself as a poetry spitting nerd who uses his creative background to find new ways of working within strict regulatory bounds. This conversation covers how Eli Lilly implements enterprise level AI initiatives by treating change management like an internal brand campaign.
He details the use of synthetic respondents to answer qualitative questions in thirty minutes and help teams do smarter primary research. He argues that the future of the industry depends on researchers evolving from reactive order takers into proactive business partners. By automating repetitive tasks like screener creation and secondary research, teams can focus on higher level strategy. Even so, Andrew emphasizes that judgment and discernment are the skills that matter most when reviewing AI outputs.
What You’ll Learn:
- Why regulatory walls can make creativity and innovation more exciting
- How to treat change management as a methodical internal brand campaign
- The benefit of using synthetic respondents to narrow down concept ideas quickly
- Why secondary research should be the starting point for every business question
- How a tool belt approach helps teams match specific tools to business problems
- The importance of being objectively skeptical about every output from AI
- Why judgment and discernment are the most critical skills for future researchers
- How agents in an agentic ecosystem will handle repeat tasks to free up time
- Why researchers should stop being order takers and get in the mud with business teams
About the Guest:
Andrew Embry is the Senior Director of Insights Innovation and Capabilities for Global Core Market Research at Eli Lilly and Company. He leads enterprise initiatives that help teams rethink workflows and adopt new technologies in a responsible way. Andrew blends creative storytelling with strategic thinking to solve problems in the heavily regulated pharmaceutical industry. His career at Eli Lilly spans roles in marketing, communications, and sales. He is also a spoken word poet and an obstacle course racer who believes in embracing challenges with confidence.
Episode Resources:
- Andrew Embry on LinkedIn
- Eli Lilly and Company Website
- Stephanie Vance on LinkedIn
- Molly Strawn-Carreño on LinkedIn
- The Curiosity Current: A Market Research Podcast on Apple Podcasts
- The Curiosity Current: A Market Research Podcast on Spotify
- The Curiosity Current: A Market Research Podcast on YouTube