David McNeil on AI vs SaaS: Vertical Expertise & Software Survival
February 5, 2026
Weave's Chief Revenue Officer, David McNeil, joins The Dental Economist Show to explore how technology is transforming dental practice operations. With over 25 years of SaaS leadership experience, David oversees sales, customer success, and revenue operations for a platform serving more than 30,000 practices. In this conversation, host Mike Huffaker and David dive into the future of AI in healthcare, the art of building high-performing sales teams, successful M&A integration strategies, and how Weave is leveraging AI to solve critical front office challenges—from appointment scheduling to patient communication and revenue optimization.
Weave's Chief Revenue Officer, David McNeil, joins The Dental Economist Show to explore how technology is transforming dental practice operations. With over 25 years of SaaS leadership experience, David oversees sales, customer success, and revenue operations for a platform serving more than 30,000 practices. In this conversation, host Mike Huffaker and David dive into the future of AI in healthcare, the art of building high-performing sales teams, successful M&A integration strategies, and how Weave is leveraging AI to solve critical front office challenges—from appointment scheduling to patient communication and revenue optimization.
#dentaleconomist #dentaltechnology #AIinhealthcare
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Chapters:
00:00 Introduction & Hiring the Right Talent
01:51 David's Journey from SaaS to Healthcare Technology
04:00 The Future of SaaS and AI's Impact
09:00 M&A Lessons and Cultural Integration
14:00 Hiring Strategy: Domain Expertise vs. Sales Skills
18:00 The Predictable Revenue Playbook at Scale
23:00 Modern Outbound Sales in a Noisy Market
26:00 Weaving Technology into Front Office Operations
34:00 Measuring Success and Adoption Challenges
Connect with the team:
👉 Mike Huffaker on LinkedIn: https://linkedin.com/in/huffaker/
👉 David McNeil on LinkedIn: https://linkedin.com/in/davidmcneil1
👉 Weave Website: https://getweave.com
👉 Planet DDS Website: https://planetdds.com
You can also listen to our podcast here:
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👉 Spotify: https://spoti.fi/3tMmaO7
👉 Fame Host: https://bit.ly/4aQNQ51
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