SaaS That App - Building Tech-Enabled Businesses
Be the “Sh*t Umbrella”: CTO Lessons on Leadership, Tech Debt, and Exits
February 3, 2026
What does a CTO actually do when the product is working, customers are paying, and the company needs to scale without breaking? In this episode of SaaS That App: Building B2B Web Applications, Rishi Ramraj, former Chief Technology Officer at Sling, joins Aaron Marchbanks and Justin Edwards to unpack the real job: protecting revenue, supporting people, and building long-term competitive advantage, in that order.
What does a CTO actually do when the product is working, customers are paying, and the company needs to scale without breaking? In this episode of SaaS That App: Building B2B Web Applications, Rishi Ramraj, former Chief Technology Officer at Sling, joins Aaron Marchbanks and Justin Edwards to unpack the real job: protecting revenue, supporting people, and building long-term competitive advantage, in that order.

What You’ll Learn:

Rishi Ramraj is the former Chief Technology Officer at Sling, a shift scheduling and workforce management platform used by businesses to keep teams aligned and operations running smoothly. He has spent over two decades in the technology industry, building and leading software systems across various engineering roles. As the former CTO of Sling, Rishi leads the development of a B2B web application designed to support operational workflows for businesses managing hourly teams.

This podcast is brought to you by Delta Systems, your one-stop shop for front-end, back-end, and full-stack software development. At Delta, Justin and Aaron share the same philosophy when it comes to clients: they treat people like colleagues, not just customers. Maybe that’s why Delta typically spends years working with the same companies: how many software engineering firms can you say that about? So, if you’ve got a big SaaS project in mind but have no idea where to start, come and get a free scope and estimate from Delta Systems on their website.

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