Demias Pegues on Optimizing Patient Engagement Strategies
October 24, 2024
In this episode of The Dental Economist Show, host Mike Huffaker sits down with Demias Pegues, CEO at Key Dental Management Solutions. Join them as they discuss the importance of employee engagement, optimizing patient acquisition, and data-driven strategies for consistent dental business growth.
In this episode of The Dental Economist Show, host Mike Huffaker sits down with Demias Pegues, CEO at Key Dental Management Solutions.
Join them as they discuss:
Join them as they discuss:
- The importance of employee engagement
- Effective communication
- Data-driven strategies for consistent growth
- Optimizing patient acquisition
- The benefits of outsourcing call management
- Leveraging technology to enhance patient experiences
Demias Pegues serves as the CEO of Key Dental Management Solutions, which manages, develops and acquires community orthodontic practices. His role involves overseeing operations and strategic initiatives within the company, which focuses on managing dental practices and enhancing their operational efficiency. Before this, Demias worked as COO at Key Dental Management Solutions, and Chief Operating Officer at Great Lakes Dental Partners.
Episode Highlights:
10:32 - 13:30 - Optimizing the Patient Funnel to Drive Growth
23:41 - 25:12 - Implementing the EOS System for Goal Tracking and Alignment
27:18 - 29:00 - Prioritizing Key Leadership Roles to Support Frontline Staff
34:16 - 36:00 - Leveraging Technology to Streamline Operations and Enhance Patient Autonomy
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