Demias Pegues on Optimizing Patient Engagement Strategies

In this episode of The Dental Economist Show, host Mike Huffaker sits down with Demias Pegues, CEO at Key Dental Management Solutions.

Join them as they discuss:

The importance of employee engagement
Effective communication
Data-driven strategies for consistent growth
Optimizing patient acquisition
The benefits of outsourcing call management
Leveraging technology to enhance patient experiences

Demias Pegues serves as the CEO of Key Dental Management Solutions, which manages, develops and acquires community orthodontic practices. His role involves overseeing operations and strategic initiatives within the company, which focuses on managing dental practices and enhancing their operational efficiency. Before this, Demias worked as COO at Key Dental Management Solutions, and Chief Operating Officer at Great Lakes Dental Partners.

Episode Highlights:

10:32 - 13:30 - Optimizing the Patient Funnel to Drive Growth

23:41 - 25:12 - Implementing the EOS System for Goal Tracking and Alignment

27:18 - 29:00 - Prioritizing Key Leadership Roles to Support Frontline Staff

34:16 - 36:00 - Leveraging Technology to Streamline Operations and Enhance Patient Autonomy

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Whether you’re leading a DSO, building the next big dental SaaS tool, or redefining patient experience, this show is where the smartest minds in dental business come to talk strategy!