The Connected Commerce Brief

Commerce has never been more connected across platforms and channels, or more complicated. The way shoppers discover, decide, and buy now spans retailers, marketplaces, retail media networks, social platforms, and owned channels. Yet many organizations still manage these as separate functions, creating disconnects that slow growth and weaken customer experiences. Hosted by Paul Frampton-Calero, CEO of Goodway Group, The Connected Commerce Brief brings together the leaders redefining how brands grow in a connected world. Each episode features candid conversations with CEOs, CMOs, Chief Commercial Officers, retail leaders, and technology innovators about the decisions shaping modern commerce. This isn't a podcast about chasing the latest headlines or predicting the future. It's about understanding the choices leaders are making today: the assumptions they're challenging, the trade-offs they're navigating, and the lessons they're learning along the way. From organizational design and retail media to AI, data, customer experience, and leadership transformation, every discussion explores one central question: What does connected commerce actually look like in practice? If you're responsible for growth, customer experience, or commercial strategy, this is your opportunity to hear the conversations already happening in boardrooms across retail and CPG. Because better decisions start with understanding how other leaders make theirs.

Commerce used to be simpler.

Customers discovered products in one place, bought them in another, and brands could map the journey with relative confidence.

Not anymore.

Today, shoppers move seamlessly between retailers, marketplaces, social platforms, retail media networks, and brand-owned experiences, often in the span of a few minutes.

The challenge isn't a lack of opportunity. It's making all of those experiences feel connected. So, how are the leaders behind the world's biggest brands responding?

What bets are they making? What assumptions are they challenging? And what does growth look like when every customer journey is unique?

That's why we created this podcast.

I'm Paul Frampton-Calero, CEO of Goodway Group, and this is The Connected Commerce Brief.

In each episode, I sit down with the executives shaping the future of commerce, from CEOs and CMOs to retail leaders, commerce innovators, and technology partner, to explore the decisions behind modern growth.

We'll talk about connected commerce in practice: leadership, data, media, technology, customer experience, and the organizational changes required to bring it all together.

No trend chasing. No buzzwords. Just thoughtful conversations about the realities of leading through change.

If you're helping your organization navigate the future of retail, CPG, and commerce, you're in the right place.