The Human Side of AI: Empathy, Insights, and Innovation with Idil Miriam Cakim

How can we balance AI’s power with the human touch? In this episode, researcher and thought leader Idil Miriam Cakim joins The Curiosity Current to explore empathy, ethics, and innovation in AI-powered insights. From the value of storytelling to navigating AI adoption in the workplace, this is a must-listen for anyone navigating AI and insights with a human lens.

How can we balance the power of AI with the human touch?

In this episode of The Curiosity Current: A Market Research Podcast, hosts Stephanie Vance and Matt Mahan are joined by Idil Miriam Cakim, Founder and CEO of Iris Flex, a pioneering thought leadership research firm. Together, they explore how AI is reshaping the research landscape, discussing how curiosity, empathy, and strategic questioning are becoming essential skills in a world of accelerating automation.

From AI-powered storytelling and visual design to the complexities of hyper-personalization and workplace adoption, Idil shares her insights on how researchers and organizations can stay human-centered while innovating with AI. She also shares findings from her recent “AI Gap Study” and offers thoughtful perspectives on how AI is reshaping not just work—but life.