In this episode of The Dental Economist Show, host Mike Huffaker is joined by Kristi Casey, CEO and COO of Rock Dental Brands. Tune in as they discuss how to build winning teams, emphasize the importance of setting big goals, and explore the challenges of leading at scale. Kristi also shares insights into growth, patient acquisition, and marketing strategy.
In this episode of The Dental Economist Show, host Mike Huffaker is joined by Kristi Casey, CEO and COO of Rock Dental Brands.
Join them as they:
- Discuss how to build winning teams
- Emphasize the importance of setting big goals
- Explore the challenges of leading at scale
- Talk about creating a positive workplace culture
- Highlight the components of successful leadership
Kristi is the CEO and COO of Rock Dental Brands, a company designed to help clinics thrive by providing centralized practice management services, allowing dentists and specialists to concentrate solely on patient care. Before working for Rock Dental Brands, she was COO of First Orion, and spent over eighteen years in various roles at Verizon. Kristi is also a renowned keynote speaker.
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Episode Highlights:
01:59 - 04:12 - Building a Winning Team and Creating a Winning Culture
07:45 - 11:36 - Whether to Hire from Within
16:19 - 18:25 - The Value of Mentorship
32:54 - 35:42 - The Components of Leading at Scale
42:30 - 45:42 - Patient Acquisition