AI agents are starting to show up where people already spend their time: their text messages. Served co-founder Dmitri Love explains why the next big consumer app might not be an app at all. Dmitri joins Aaron Marchbanks and Justin Edwards on the latest episode of SaaS That App to share how Served, an AI kitchen assistant, plans meals, finds recipes, and builds grocery carts, all over text. He explains why Served chose messaging over the App Store and why he believes a handful of major AI platforms may become the main way people use software. They also explore how AI agents that make purchases can earn user trust, including keeping a human in the loop for high-impact actions, why AI super agents struggle when they try to do too much, and how to tell whether a product really needs AI. Dmitri also shares what it was like pitching on Shark Tank at 22, how building Walmart’s Sparky validated the idea behind Served, and what he learned from a fintech startup launched at the wrong time. This podcast is brought to you by Delta Systems, your one-stop shop for front-end, back-end, and full-stack software development. At Delta, Justin and Aaron share the same philosophy when it comes to clients: they treat people like colleagues, not just customers. Maybe that’s why Delta typically spends years working with the same companies: how many software engineering firms can you say that about? So, if you’ve got a big SaaS project in mind but have no idea where to start, come and get a free scope and estimate from Delta Systems at: https://deltasystems.com/ Got a burning idea for an episode, or a SaaS question you absolutely must know the answer to? Leave us a voice memo: https://www.speakpipe.com/SaasThatApp