Deal Flow
Master the 5 C's of Multifamily Property Management with Jay Biggins of MultiHousing.com
September 26, 2024
Welcome to Deal Flow with Michael Pouliot, CFA, CAIA. This podcast is the go-to destination for high-level private equity and real estate professionals, including institutional investors and market experts handling $10 million to $100 million transactions. In this episode, we’re joined by Jay Biggins, Founder and CEO of MultiHousing.com, a platform dedicated to multifamily property management. Jay shares his experience in multifamily property management and buying/selling in the market. He discusses his focus on value-added opportunities, how to run smaller real estate deals with big results, why now is the best time to buy, and maximizing cash flow through effective management. Let’s dive in!
Welcome to Deal Flow with Michael Pouliot, CFA, CAIA. This podcast is the go-to destination for high-level private equity and real estate professionals, including institutional investors and market experts handling $10 million to $100 million transactions.

In this episode, we’re joined by Jay Biggins, Founder and CEO of MultiHousing.com, a platform dedicated to multifamily property management. Jay shares his experience in multifamily property management and buying/selling in the market. He discusses his focus on value-added opportunities, how to run smaller real estate deals with big results, why now is the best time to buy, and maximizing cash flow through effective management.

Jay is an experienced entrepreneurial executive with over 24 years in enhancing multifamily assets. In 2000, he founded Multihousing.com to transform neglected neighborhoods into vibrant, affordable communities that residents love calling home. Prior to his multifamily career, Jay successfully invested in a number of different industries.

Jay's approach to property management is encapsulated in what he terms the "5 C's of Effective Property Management," which emphasizes curb appeal, capacity, collections, cost control, and cash flow management. To date, Jay has completed more than 150 purchase and sale transactions.

Episode Topic and Highlights

06:31 - 11:02 - Vintage Properties vs. Newer Investments

11:03 - 12:22 - What Problems Make or Break Your Deal?

12:23 - 16:29 - Turning Low Occupancy into High Demand

16:30 - 19:03 - The 5 C’s of Property Management

19:04 - 23:33 - Run Smaller Real Estate Deals with Big Results

23:34 - 27:29 - Mastering Due Diligence

27:30 - 29:07 - Why Big Markets Could Be Costing You

29:08 - 31:36 - Death by 1,000 Cuts

31:37 - 33:10 - Old-School Business Strategy

33:11 - 35:35 - Why Now is the Best Time to Buy

35:36 - 36:41 - How Market Missteps Create Lucrative Buy-Side Deals

36:42 - 40:12 - The One Investment Strategy You Need to Master Today


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