Bonus Episode: AI in Dentistry: How Planet DDS Is Using Copilot to Scale Smarter Practices
September 26, 2025
What if you could leverage AI to transform your dental practice operations while maintaining that crucial personal touch?
In this bonus episode of The TechDental Podcast, host Dr Randeep sits down with Mike Huffaker from Planet DDS to explore the future of AI-powered dental practice management. Discover why outdated legacy systems might be costing practices their future value, how to evaluate new technology vendors beyond curated testimonials properly, and practical insights on using AI tools like Copilot to enhance team productivity and customer interactions. Whether you're considering a tech upgrade or looking to future-proof your practice, this conversation provides actionable strategies for embracing innovation while staying focused on what truly matters: delivering exceptional patient care. Tune in to uncover why consistency, not complexity, is the real challenge in dental practice management, and how AI might be the solution you've been seeking.
In this bonus episode of The TechDental Podcast, host Dr Randeep speaks with Mike Huffaker from Planet DDS about the transformative impact of AI and cloud solutions in dental practice management, exploring how modern technology is reshaping operational efficiency and patient care delivery.
What You'll Learn:
- How to leverage AI tools like Fixr and Copilot to enhance executive productivity and streamline daily operations
- The strategic approach to evaluating cloud-based dental practice management solutions beyond feature comparisons
- Why dental practices need to identify core problems before shopping for technology solutions
- How to properly validate vendor references by seeking unfiltered feedback beyond curated testimonials
- The future vision of friction-free dental practice operations through AI and voice technology
- Why legacy system dependence may be limiting practice value and growth potential
- The "Extreme Ownership" leadership principle for driving organisational success
- How daily habits like mindful walking can enhance executive performance and strategic thinking
- Why maintaining transparency with customers trumps the "move fast, break things" startup mentality
About the Guest
Mike Huffaker is the Chief Revenue Officer at Planet DDS, a leading provider of cloud-based dental practice management solutions. With extensive experience in scaling technology companies and driving innovation in the dental sector, he specialises in implementing AI-powered solutions to enhance practice efficiency and patient care. At Planet DDS, Mike has been instrumental in developing and deploying advanced tools like DentalOS and integrating AI solutions such as Copilot to streamline dental practice operations. He brings particular expertise in helping dental organisations transition from legacy systems to modern cloud-based solutions, focusing on practical business outcomes rather than just feature comparisons. His strategic approach to technology adoption and emphasis on measurable business outcomes have helped numerous dental practices and DSOs optimise their operations and increase their market value.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.
What You'll Learn:
- How to leverage AI tools like Fixr and Copilot to enhance executive productivity and streamline daily operations
- The strategic approach to evaluating cloud-based dental practice management solutions beyond feature comparisons
- Why dental practices need to identify core problems before shopping for technology solutions
- How to properly validate vendor references by seeking unfiltered feedback beyond curated testimonials
- The future vision of friction-free dental practice operations through AI and voice technology
- Why legacy system dependence may be limiting practice value and growth potential
- The "Extreme Ownership" leadership principle for driving organisational success
- How daily habits like mindful walking can enhance executive performance and strategic thinking
- Why maintaining transparency with customers trumps the "move fast, break things" startup mentality
About the Guest
Mike Huffaker is the Chief Revenue Officer at Planet DDS, a leading provider of cloud-based dental practice management solutions. With extensive experience in scaling technology companies and driving innovation in the dental sector, he specialises in implementing AI-powered solutions to enhance practice efficiency and patient care. At Planet DDS, Mike has been instrumental in developing and deploying advanced tools like DentalOS and integrating AI solutions such as Copilot to streamline dental practice operations. He brings particular expertise in helping dental organisations transition from legacy systems to modern cloud-based solutions, focusing on practical business outcomes rather than just feature comparisons. His strategic approach to technology adoption and emphasis on measurable business outcomes have helped numerous dental practices and DSOs optimise their operations and increase their market value.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.