Artificial intelligence is reshaping how service-based industries work, and dentistry is no exception. In this episode of The TechDental Podcast, Dr Randeep Singh Gill sits down with Sergey Osipov, co-founder of Placy AI and serial tech entrepreneur behind Cian’s $1.1 billion IPO, to explore how AI agents are redefining traditional workflows across real estate and healthcare. Sergey explains how automation can recover up to 30% of lost leads, streamline reception and scheduling, and build trust through data-driven transparency. Together, they discuss what it means to become a truly AI-ready business, one designed for efficiency, not just equipped with tools. Whether you’re a dental leader, practice owner, or clinician curious about scaling with technology, this conversation reveals how human insight and intelligent automation can coexist to create smarter, more resilient practices built for the next era of growth.

In this bonus episode of The TechDental Podcast, Dr Randeep Singh Gill speaks with Afeef Hadi, co-founder of The Young Dentist and second-year dental student at King’s College London. Afeef shares how he blends deep work, unconventional time management, and AI-powered projects to build while studying, why quality of time matters more than quantity, and how understanding people’s intentions drives meaningful networks. This uncut conversation offers rare insight into how the next generation of dental leaders are already shaping the profession before they graduate.

Most dental students are taught to treat patients, not to lead teams, build brands or use technology to its full potential. In this episode of The TechDental Podcast, Dr Randeep Singh Gill talks with the co-founder of The Young Dentist to explore how early exposure to AI, communication, and professional networks is shaping the next generation of clinicians. Drawing on his experience as an award-winning innovator and community builder at King’s College London, Afeef shares how curiosity, clear communication, and digital fluency can accelerate a young dentist’s growth long before graduation. Whether you’re a student, educator, or practice owner, this conversation offers practical insight into how the next wave of clinicians will think, connect and lead.

In this bonus episode of The TechDental Podcast, Dr Randeep Singh Gill sits down again with Adrian Dray, UK Director of Partnerships at CareStack. Adrian unpacks why partnerships are built on trust, not trade shows; why compliance is a growth lever, not a burden; and how AI adoption in dentistry is shifting from hype to practical tools that save time without replacing the human touch.

Most dental practices rely on outdated systems that limit growth, create compliance risks, and hide critical data. In this episode of The TechDental Podcast, Dr Randeep Singh Gill sits down with Adrian Dray, UK Director of Partnerships at CareStack, to unpack how cloud platforms and AI-powered telephony are changing the way practices scale. Drawing on his career as a data protection leader and dental tech strategist, Adrian explains why legacy ‘dental tax’ software holds practices back, how CareStack’s architecture enables real scalability, and why analysing patient calls is one of the most overlooked growth levers. Whether you’re running a single surgery or building a group, this conversation delivers practical insights on compliance, systems, and growth strategies that help practices thrive.

In this bonus episode of The TechDental Podcast, Dr Randeep Singh Gill reconnects with Bogomil Stoev, Founder of The Strategic Kreator, Co-Founder & CMO of Commenter AI, and Co-Owner of St Apolonia Dental Clinic. Together, they explore why storytelling and brand positioning matter more than features, how AI can simplify the backend but never replace trust, and why dentists should focus on one proven channel instead of scattering their energy across ten.

What if you could leverage AI to streamline patient communication while maintaining security and personal touch? In this bonus episode of The TechDental Podcast, host Dr Randeep sits down with Josh Peach from Thread Automations to explore implementing AI chatbots and voice systems in dental practices. Learn how to safely test AI solutions, protect patient data, and scale automated communication without compromising quality of care. Whether you're AI-curious or ready to transform your practice operations, this conversation delivers practical insights on piloting new technology, measuring ROI, and building patient trust. Plus, catch Josh's founder insights on accountability, persistence, and leveraging tools like ChatGPT in business growth.

Most dental practices invest in tools, CRMs, ads, and analytics, but still struggle to generate predictable growth. The reason is that technology without a strategy creates activity, not results, and visibility without ROI is a costly trap. In this episode of The TechDental Podcast, Dr Randeep Singh Gill sits down with Bogomil Stoev, Founder, The Strategic Kreator; Co-Founder & CMO, Commenter AI; and Co-Owner, St Apolonia Dental Clinic. With a rare combination of clinic ownership, AI product building, and strategic marketing expertise, Bogomil explains why trust, not tech dashboards, must be the foundation of growth. He shares how dentists can reframe patient acquisition by using AI as a co-pilot rather than a replacement, shifting from vanity metrics to real conversations, and implementing simple systems that turn online visibility into qualified patients. Whether you’re a solo practitioner or leading a DSO, this episode provides a practical roadmap for aligning strategy with technology to foster growth that is scalable, sustainable, and grounded in patient trust.

What if you could leverage AI to transform your dental practice operations while maintaining that crucial personal touch? In this bonus episode of The TechDental Podcast, host Dr Randeep sits down with Mike Huffaker from Planet DDS to explore the future of AI-powered dental practice management. Discover why outdated legacy systems might be costing practices their future value, how to evaluate new technology vendors beyond curated testimonials properly, and practical insights on using AI tools like Copilot to enhance team productivity and customer interactions. Whether you're considering a tech upgrade or looking to future-proof your practice, this conversation provides actionable strategies for embracing innovation while staying focused on what truly matters: delivering exceptional patient care. Tune in to uncover why consistency, not complexity, is the real challenge in dental practice management, and how AI might be the solution you've been seeking.

What if your reception team didn’t have to juggle endless phone calls, FAQs, and missed appointments, and patients could book 24/7 instead? In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Josh Peach, founder of Thread Automations, about how chatbots and voice bots are transforming the way dental practices manage administration, reduce costs, and generate more leads. Learn how automation reduces bottlenecks, why today’s voice bots sound more human than ever, and what KPIs prove the ROI. Whether you run a single practice or a group, this conversation shows how piloting AI now can free up your team, improve patient experience, and keep you ahead of the curve. Discover how piloting AI, tracking the right metrics, and scaling automation step by step can help you cut costs, capture more patients, and build a practice that stays competitive in the future.

What if most dentists aren’t trained to run, scale, or sell a business – but investors only buy businesses, not jobs? In this episode of The TechDental Podcast, host Dr Randeep Singh Gill sits down with Craig Keegan, Founder of the Dental Exit Co-operative, to explore how standardised systems, shared services, and disciplined M&A strategies turn practices into truly investable businesses. Learn how Craig built a practitioner-first platform to help owners scale with confidence, why fixing the back end is the key to unlocking compounding value, and how AI amplifies good processes but magnifies broken ones. Whether you’re a single-practice owner or leading a growing group, this conversation will challenge the way you think about scale, exits, and freedom. Discover how early preparation, smart structures, and people-first systems can help you build a business investors want – and exit without regret.

What actually moves a dental practice’s value, shiny tech or people who deliver? In this episode of The TechDental Podcast, Dr. Randeep Singh Gill speaks with Andy Acton, Director at Frank Taylor & Associates and co-host of 200+ Dentology episodes, about the fundamentals buyers care about, how AI should “release” your team rather than replace it, and why the 3–5 year window is the sweet spot to become exit-ready. Andy also shares why failure isn’t weakness but a prerequisite for success, drawing on stories from leading dentists who built resilience by learning from what didn’t go right. From tackling owner fatigue and loneliness to building infrastructure for multi-site growth, Andy lays out a practical roadmap for independent practices to thrive in the decade ahead.

What if dentists could build wealth and freedom without being chained to the chair? In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill sits down with Dr. James Martin, Founder of Dentists Who Invest and Videre Financial Planning, to explore how financial literacy, mindset, and technology can transform a dentist’s career. Learn how he transitioned from clinical practice to running the UK’s largest finance community for dentists, why breaking the time-money link is crucial, and how AI is reshaping financial planning. Whether you’re an associate or a practice owner, this conversation will challenge the way you think about money, investing, and building a sustainable future. Discover how financial literacy, smart investing, and AI tools can free dentists from the time-for-money trap and create lasting freedom without losing focus on patient care.

What if you could prevent dental problems before they escalated, giving patients faster answers and dentists smarter tools? In this episode of The TechDental Podcast, Dr. Randeep Singh Gill sits down with Shivakumar Chandrasekaran, Co-Founder and CTO of Dentulu, to explore how AI-powered diagnostics, telehealth, and innovations like MouthCAM are transforming preventive dentistry. Learn how AI is supporting early detection, why salivary testing is becoming essential, and how Dentulu’s digital ecosystem is helping providers deliver proactive care without disrupting workflows. Whether you’re a solo practitioner or leading a group practice, this conversation reveals how technology can empower patients, reduce provider burdens, and build a future where prevention is the foundation of oral health. Discover how embracing AI-powered preventive solutions can future-proof your practice while preserving the human touch patients expect.

What if you could future-proof your dental practice by embracing AI-powered automation and cloud-based solutions, without losing the personal touch patients expect? In this episode of The TechDental Podcast, Dr. Randeep Singh Gill sits down with Mike Huffaker, Chief Revenue Officer at Planet DDS, to explore the future of dental practice management software, the rise of AI in dentistry, and why cloud migration is no longer optional. Learn how he scaled Planet DDS from 60 to 400 employees while transforming over 13,000 practices with solutions like Denticon, CloudNine, and DentalOS. Whether you’re running a single practice or leading a DSO, this conversation offers a roadmap for evaluating technology, adopting AI strategically, and building systems that support sustainable growth in a rapidly evolving industry. Discover how embracing AI-powered dental software can future‑proof your practice while preserving the human touch patients expect.

What if you could scale your dental practice with intelligent agents who work 24/7 without hiring a single new team member? In this episode of The TechDental Podcast, Dr. Randeep Singh Gill, Host and Founder of DentaCFO, sits down with Dr. Aalok Shukla, CEO and co-founder of Implement AI, to explore how AI-powered agents are transforming dental operations. Learn how clinics are using digital workers to automate follow-ups, reactivate lapsed patients, and deliver personalised, empathetic communication at scale. Whether you're exploring AI for the first time or seeking to enhance your current systems, this conversation provides practical strategies for leveraging intelligent automation to increase revenue, improve patient experience, and future-proof your practice. Discover how embracing AI-powered automation can future-proof your dental practice while delivering personalised, high-impact patient experiences.

What if you could transform your dental practice through cutting-edge technology while maximising patient satisfaction and ROI? In this episode of The TechDenta Podcast, Dr. Randeep Singh Gill sits down with Dr. Gina Vega, Principal Dentist at Bishopsgate Dental Care, to explore how early adoption of digital scanning technology revolutionised her practice. Learn how she leverages AI-powered tools like iTero to enhance patient communication, streamline treatment planning, and drive practice growth. Whether you're considering investing in new technology or looking to maximize your existing digital tools, this conversation offers practical insights on balancing innovation with profitability. Discover how embracing digital dentistry can future-proof your practice while delivering exceptional patient outcomes.

Welcome to The TechDental Podcast – Your #1 Resource for AI, Business Growth & Innovation in Dentistry Most dental podcasts talk about clinical techniques or personal stories. This one is different. I’m Dr. Randeep Singh Gill (@TechDentalPodcast), Founder of TechDental™, and I bring you a podcast designed to help dental practice owners build businesses that grow, scale, and outlast them.