Melissa Perri’s guest on this week’s Product Thinking Podcast is Marty Cagan. Marty is a product executive, the Founder and Product Partner of the Silicon Valley Product Group and the author of “Inspired: How to Create Products Customers Love”. He has over two decades experience in the field of product management. Marty joins Melissa to discuss product management and how to become the best product manager you can possibly be. Here are some key points you’ll hear Melissa and Marty talk about in this episode: The essence of product is how well the team works together to solve problems in ways customers love, but that which also works for the business. [1:31] The focus of Marty’s book, Empowered, is helping leadership up their game. If a product team is not performing well, the fault lies with the leaders. [2:58] The product leader’s first and main job is to make sure that their product team thrives, and that they do their jobs well. Product managers should be encouraging and coaching their teams, and inspiring them so that they can set up their teams for success. [4:23] “Product teams are only as good as their product managers...if those product managers are not good, it all falls apart and then it doesn't matter how much singing and dancing that product leader can do with the other executives if he or she can't deliver results,” Marty tells Melissa. [8:00] What causes organizations to use tactics that only focus on cost reduction. [13:28] The advice Marty gives to clients on what they can do to change their organizations. [17:38] Becoming a great product manager is about learning from, and being coached by someone who’s dedicated to developing and coaching you. [22:17] How to know which organizations will be willing to train you and how to find a product leader who is going to put in the time and effort to show you the ropes. [24:30] Product leaders hire based on a person’s potential. It’s not about an academic qualification but more of a belief in the person’s ability to reach where product leaders think it can be. [27:22] What organizations should be doing to help bring their less tech savvy employees up to speed, for the benefit of their product teams. [30:28] One of the biggest issues surrounding product management. [34:59] The ten keys to successful transformation. [40:38] Resources Marty Cagan | LinkedIn | Twitter Silicon Valley Product Group

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